Terms and Conditions

Last Updated: 2025-01-29

Welcome to TheSilkVelvet! By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. General

These Terms and Conditions govern your use of TheSilkVelvet’s website and services. By accessing our website, you agree to abide by these terms and all applicable laws and regulations.

2. Use of the Website

  • You must be at least 18 years old or have parental/guardian consent to use this website.
  • You agree not to use our website for any unlawful or prohibited activities.
  • We reserve the right to modify or discontinue any part of the website without prior notice.

3. Orders and Payments

  • All prices are listed in INR and are subject to change without notice.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Payment must be made at the time of purchase using the available payment methods.

4. Shipping and Delivery

  • Shipping times may vary based on location and external factors beyond our control.
  • Delivery can take up to 8-10 days.
  • TheTheSilkVelvet is not responsible for delays due to customs, carrier issues, or other unforeseen circumstances.

5. Returns and Refunds

  • We accept returns within 7 days of purchase under our return policy.
  • Returned items must include the original packaging.
  • It is suggested to record a video while opening the package to serve as proof in case of any disputes.
  • Items must be unused and in original condition to qualify for a refund or exchange.
  • Refunds will be processed within 7 business days after receiving the returned item.

6. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of TheSilkVelvet and may not be used without permission.

7. Limitation of Liability

  • TheSilkVelvet is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Our liability is limited to the amount paid for the purchased item.

8. Changes to Terms

  • We reserve the right to update these terms at any time. Continued use of the website after changes constitute acceptance of the new terms.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@thesilkvelvet.com